Integrator Highlight: eGenietech Software Services

This month we interviewed Vipul Shah, MES Division Head, of eGenietech Software Services about his experience with Inductive Automation software.

IA: Tell us a bit about your company - do you have a focus on any particular industry?

Vipul: eGenietech is a software solutions provider in the area of IT for manufacturing. Since we have a good domain experience in the Process Automation Domain, our focus area has been providing solutions in the area of MES and Plant to Enterprise Integration.

IA: Why did you choose Inductive Automation software?

Vipul: For quite a long time we have been using custom software development for providing solutions to our client. But as the scope and complexity of the projects started increasing we started thinking of a product based approach to reduce the implementation time and maintenance cost. We evaluated a number of products for process data logging and finally chose FactorySQL because of its flexibility, configuration capabilities and its cost advantage due to support for unlimited tags. Another factor was we got very fast response during product evaluation which increased our confidence in Inductive Automation.

IA: What system features do your customers need that you can provide using FactorySQL and FactoryPMI?

Vipul: Most of the customers and our projects demand flexibility in configuration, openness to third party integration and extensibility. I feel both FactorySQL and FactoryPMI meet these requirements.

IA: What have you and your customers found to be the main benefits of the software?

Vipul: Our project involved providing a solution for metals industry, where we needed to seamlessly integrate an Oracle Based Production Management and Scheduling System and RSView Scada and provide a bidirectional transfer of process data among these two systems. Additionally the customer needed extensive data reporting and analysis.
The most important benefit we found was that we could deploy the project in a relatively short time with all the IT friendly features of FactorySQL and also could easily incorporate new requirements given by the customer during actual implementation at the customer site.

IA: How do you plan on using IA software in the future?

Vipul: Though we were initially a bit wary of using third party products in our projects, and of a vendor who is separated from us by a 12 hour time zone, based on our initial success of using IA products we have decided to aggressively propose solutions to our clients around their products.

IA: Is there anything else you can say regarding your experience with Inductive Automation?

Vipul: The best experience was the fast turn around time both from the sales and support side. The most important thing was we didn't actually require much support during actual implementation and that is very credible. Other good thing is the continuous information on new ways to exploit the products that we get through the newsletters. In view of all this we foresee a long term relationship with IA and wish them luck to create new innovations in their products.