Integrator Highlight: PACsys, LLC

SACRAMENTO, CA MAY 15, 2008 - This month we interviewed Brian Romano of PACsys, LLC about his experience with Inductive Automation software.

IA: Tell us a bit about your company - do you have a focus on any particular industry?

Brian: PACsys is a 10 year old company made up of engineers and technicians with diverse backgrounds coupled with pointed knowledge in industrial processes and automation. PACsys, an acronym for Process and Automation Control Systems, strives to provide the customer with what they want and need, nothing more nothing less. PACsys customers comprise a broad spectrum of industries.

IA: Why did you choose Inductive Automation software?

Brian: We were actually following a very, very similar path to Inductive Automation, but writing an all encompassing, configurable was not really in our business model, but the end result of the software was absolutely necessary. There were packages of software and/or software components that could do what we needed for our customer base, but at a much greater cost and very time consuming deployment. As soon as we were introduced to the packages produced by Inductive Automation, we immediately abandoned our internal efforts of development of our own package and began purchasing, learning and implementing a package that was so much more feature filled and configurable than ours might have been and for that matter, anyone else's with similar functionality.

IA: What system features do your customers need that you can provide using FactorySQL and FactoryPMI?

Brian: FactorySQL - Acquisition of data from various sources anywhere in the plant that sits on the plant network with placement of the data into an industry standard, stable database.

FactoryPMI - the ability to view production data, downtime and efficiencies by anyone authorized with a simple web browser. No extra client software! With a thought out network WAN and LAN structure, multi-plant data is available to people from anywhere in the world via the Internet.

IA: What have you and your customers found to be the main benefits of the software?

Brian:

• Relative fast implementation and deployment.


• Configurable


• Low up front software costs as well as quick, lower cost development

IA: How do you plan on using IA software in the future?

Brian: We will continue to use it as we have in the past and use it directly for our end customers. We also will be utilizing both packages of software in an OEM product that we are producing.

IA: Is there anything else you can say regarding your experience with Inductive Automation?

Brian: We have had nothing but extremely supportive and helpful people willing to listen to our wants and needs, with a strong emphasis in product demonstration and training. It starts at the top and that helpful spirit emanates to all levels of employees in the company. We have been involved with many hardware and software manufacturers and can honestly admit that Inductive Automation is very unique in their outstanding, outgoing customer support.